Consider waking up on a warm Saturday morning only to realize that your air conditioner is broken. Perhaps this is the second or third time you’ve had to call for service. For many homeowners, these situations can happen frequently. Air conditioners, like any machine, can stop working abruptly. Unless you happen to be an HVAC repair technician, you know you are going to need to call an air conditioner repair company. Finding the best repair service near you can be a challenge. Here is a guide to help you find the best AC repair company in Mission Viejo.
Know When to Repair and When to Replace an AC Unit
In the above scenario, an AC system might have had several malfunctions. Perhaps it is an older unit with outdated technology. In this case, it might be a better idea to replace the air conditioner rather than repairing it. Air conditioning systems have limits to how long they can function optimally. This period can be short or long, depending on how well it is maintained. If the AC unit was recently installed, repairs should keep it working properly for many years. But if the air conditioner is over 20 years old, it may be best to replace it to avoid overwhelming repair costs.
Tips for Choosing the Right Air Conditioning Repair Company in Mission Viejo
Experiences with difficult repair companies can make your search for air conditioner service a tough one. One rule to follow, is to make sure your air conditioning system is regularly maintained for optimum performance. Regular AC maintenance will reduce repair costs significantly. However, if the time has come to call for repair, the following tips will help you choose the best AC company in this area.
1. The AC repair company’s record of service is important.
The number of years a repair company has been in business says a lot about them. Apart from having a lot of working experience, it shows they have served the community long enough to earn staying power. The longer the HVAC company has been in Mission Viejo, the more customers it has helped. It also means you should easily find other customers who have dealt with them. You can ask questions about the company and get a feel for whether the AC repair company is reliable and customer-satisfaction-centered.
2. Gather reviews and feedback from online and in-person sources.
There are many ways you can collect feedback from previous customers. You can ask your neighbors, friends, and family for their experience when they had their AC installed or repaired. Similarly, online reviews are a great way to learning about AC repair companies in Mission Viejo. Understand, however, that paid ads are usually the first ones you see, so researching location as well as reviews, will improve your satisfaction with the service.
3. How qualified are the repair technicians?
The most important asset a company has are its employees—in this case, AC service technicians. A company that hires the best technicians will most likely offer good services. Start by asking to see the license of the technicians. These include NATE license and EPA certificates. Companies that hire top-tier technicians imply that they have the customer’s best interest at heart. If you feel confident about a particular company, you can go ahead and request an on-site visit by a technician. In this interaction, you should ask as many questions as you like to help you make a more informed decision.
4. Ask for a detailed written contract proposal.
At this stage in your search, you have probably narrowed down the repair companies to just a few. Provided that repair costs and warranties vary from companies, comparing terms from the different companies is a wise choice. This comparison will give you a chance to pick the most appropriate deal. Look at the cost, warranty period, and circumstances under which the warranty is deemed void. If possible, you can ask to go through the proposal with someone who can help you arrive at the best decision.
5. Check for the company’s service hours and availability.
A good air conditioning repair company should be able to provide services 7 days a week. It’s a good measure of commitment to customers, if a company offers emergency service and can be available when you need them.
We know how hard it can be to find the perfect air conditioning repair company in Mission Viejo. Fortunately, you don’t have to go through the hustle of looking for repair companies anymore. Save your energy and call us today for the best service in your area. We have over 30 years of experience working on simple and complex HVAC projects right here in Mission Viejo and beyond. Dial (949) 458-6600 and one of our agents will be happy to talk to you.
Kalka Plumbing Heating & Air, located in Irvine and servicing all of Orange County residents and businesses, for plumbing, heating and air conditioning needs.
At Kalka Plumbing, Heating and Air, our goal is to offer the most reasonably priced plumbing and HVAC work in Orange County and the surrounding cities. Because we value our customers, we do everything we can to keep service costs down without skimping on quality. We also pride ourselves on serving our customers for almost 3 decades. Find us online at www.kalkaplumbingheatingandair.com. Or by phone - (949) 458-6600.